Refund policy

Contact Us
You can always contact us at poeticbeautyy23@gmail.com 
Phone 847-999-0748 9am-4pm
Please allow 24 to 48 hours for a response.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Due to COVID-19 No Exchanges are accepted at this time.

Refunds
We do not accept returns.
All sales are final.

POECTICALLYBEAUTIFUL.COM IS NOT RESPONSIBLE FOR ANY PACKAGES THAT ARE LOST IN THE MAIL OR THAT SAY IT WAS DELIVERED.

Placing a order with thehouseofanime.com means that you agree to all policies and terms.